Patient Care Coordinator | Medical Virtual Assistant | Administrative Assistant | Medical Scribe
Hi, Ma Lee from the Philippines. I'm a HIPAA-compliant Virtual Assistant who has more than 2 years of experience supporting medical practices across the United States with appointment scheduling, administrative tasks, transcription, patient communications, insurance verification, authorization and claims processing. If you’re looking for someone reliable who can handle the details and follow through on tasks without constant supervision, I can help.
What I help businesses & healthcare providers with:
General administrative support
Healthcare admin support
Prior authorization
Insurance verification
Patient intake coordination
Claims processing and follow-ups
Patient record handling
Patient care coordination
Denial management
Data entry and record management
Clinical documentation & proofreading
Medical transcription (audio-to-text)
Process and manage referrals
Schedule and coordinate patient appointments
Inbox & email management
Maintain accurate EMR records
Account reconciliation
QuickBooks online setup & management
Patient education (insurance coverage & eligibility)
Project management
Event planning & coordination
Task and deadline monitoring
Customer support (phone, email and chat)
Invoicing, billing & payment processing
Scheduling and patient coordination
Care coordination and patient follow-ups
Follow up with labs for results
Send me reminders for medications
Resolve patient issues and complaints
Tools I'm proficient at:
EMR/EHR tools OneTouch, ICANotes, AdvanceMD, Athenahealth, Cerner, -----------rono, eclinicalworks, Practice Fushion; Asana, Notion, Google Workspace (Gmail, Docs, Sheets, Forms, Drive), Microsoft Office (Word, Excel, PowerPoint, Outlook), Dropbox, Time Doctor, ChatGPT, Zoom, Google Meet, WhatsApp, Viber, RingCentral, Microsoft Teams, Canva, DocuSign
Let's work this year! You will find me
Strong attention to detail and multitasking ability
Persistent yet professional and friendly in every communication
Communicate clearly in written and verbal English
I show up consistently — no disappearing or ghosting act
Computer literate and able to learn new software quickly
Solid grasp of the US healthcare system and its intricacies
With reliable high speed internet and a quiet workspace
Message me today and invite me for an interview.
Let's chat soon about what you need help with.
I'm available to work full-time, part-time or 10-20 hours weekly.
Medical Insurance, Medical Scribing, Electronic Health Record, Medical Virtual Assistant, Medical Services, Patient Care, Medical Knowledge, English Proficiency, Outbound Calls, HIPAA Compliance, Insurance Verification, Phone Support, Customer Relationship Management, Bookkeeping, Computer Literacy
Verified
