Product Manager with 5+ years of experience in SaaS, specializing in product operations, platform initiatives, and AI-driven systems. I lead engineering teams on platform-wide improvements, oversee day-to-day platform operations, and independently design, build, and deploy AI-powered solutions, including LLM workflows, automation pipelines, and an RAG AI chabot search assistant with vector retrieval and behavioral relevance optimization. Experienced in translating operational pain points into scalable AI and product solutions, with a proven track record of improving team productivity (+30%) and customer satisfaction (+10%). Skilled in bridging product, technical, and operational priorities to deliver high-impact, scalable, and intelligent systems.