Hi Everyone! Are you looking for a Reliable Virtual Assistant? Well, look no further! I got you.
As a virtual assistant I help CEO's, entrepreneur, business owners grow their business by providing an exceptional service with high quality standard and staying organized. With over 5 years of experience in customer service, I have developed strong expertise in customer relations, customer support, appointment setting, and email management. I am dedicated to providing tailored support that meets each client’s unique needs.
I also have extensive experience in the real estate industry, working as a transaction coordinator handling contracts from start to closing, as well as performing cold calling and successfully converting leads into customers. In addition, I have knowledge and experience in the freight logistics industry, allowing me to adapt quickly to different business environments and provide efficient administrative and customer support.
With a huge experience in customer relations, customer support, appointment setting, email management I can provide a tailored support that fits your needs.
* Need help to manage your inbox and scheduling?
*How about handle customer relations effectively?
* Looking for someone to handle your outreach and follow up?
* Looking to do transactions for you?
* Or anything that suits your needs? I can be flexible. Just let me know.
I got you covered! If you're looking for someone to lighten your workload and ensures that nothing slips through the cracks while you focused on growing your business, well look no further! Let's connect and see what I can put on the table.
Technical Proficiency:
Follow Up Boss
Ring Central
Claude AI
Dotloop
Google Sheet/ Docs
Google Workspace
Slack Channel
DealerCenter
Transaction Coordinator & ISA
Cold call leads and set appointments.
Coordinate and manage real estate transactions from contract to closing.
Review contracts and disclosures for accuracy, completeness, and compliance.
Maintain and update transaction files in CRM and transaction management systems.
Track critical deadlines including inspections, appraisals, financing, contingencies, and closing.
Communicate regularly with buyers, sellers, agents, lenders and title companies.
Schedule inspections, appraisals, and other transaction-related appointments.
Follow up with all parties to ensure smooth transaction progress.
Resolve documentation issues and assist in clearing conditions.
Provide timely status updates to agents and clients.
Ensure all transaction documents are properly archived after closing.
Business Development Representative– Automotive Industry (Remote)
Handle inbound and outbound calls via RingCentral, as well as emails and text messages from customers inquiring about vehicles.
Manage both new and existing leads, ensuring prompt and professional follow-up.
Update CRMs regularly with accurate documentation and customer interaction notes.
Create follow-up tasks for the sales team based on customer inquiries.
Conduct cold calling to re-engage old leads and identify potential buyers.
Call Center Industry – Collections | Billing | Solar | Auto Loan | Mortgage
Manage high-volume inbound and outbound calls using Avaya.
Process payments for auto loans (5–30 days delinquent) and solar campaigns.
Negotiate payment arrangements and document customer interactions accurately.
Educate customers on the benefits of solar panels.
Maintain compliance with collection policies and procedures.
Handle inbound calls from customers inquiring about mortgage services.
Convert prospects into tenants through effective communication.
Process mortgage payments over the phone.
Address customer questions and resolve issues professionally.
Collections Specialist (Financial Accounts)
Process payments via debit and checking accounts.
Collect overdue and recovery accounts and develop repayment plans.
Handle customer disputes and resolve complaints efficiently.
Ensure proper documentation and compliance with financial regulations.
Verified
