Results-driven Social Media Marketing, E-commerce, and Business Operations Professional with over 8 years of entrepreneurial and hands-on experience managing and scaling online businesses. Founder and owner of HIGHENDTOPSHOP Consumer Goods Trading and the Kingswell brand, specializing in health and wellness products.
I bring expertise in social media management, digital marketing, e-commerce operations, customer relationship management, project coordination, and AI-powered content creation. I have successfully built and managed online sales channels across Facebook, Instagram, TikTok, Shopee, and Lazada while developing strategies that increase brand visibility, customer engagement, and revenue growth.
My technical expertise includes Canva, CapCut, Ableton, Meta Business Suite, Hootsuite, Salesforce CRM, TikTok Seller Center, Shopee Seller Center, Lazada Seller Center, and a wide range of AI tools including ChatGPT, Gemini, Claude, Dola AI, Kling AI, Seedance AI, and other generative AI platforms.
Core strengths include:• Social Media Management & Content Strategy• E-commerce Operations & Marketplace Management• AI-Powered Marketing & Automation• Project Management & Team Coordination• CRM & Customer Retention• Graphic Design & Video Editing• Business Operations & Process Improvement• Virtual Assistance & Administrative Support
I am currently open to remote opportunities in Social Media Management, E-commerce Management, Operations Management, AI Content Creation, Project Management, and Digital Marketing.
15 years of extensive experience in sales & marketing, audio & video production, content creation, public relations, and client interaction.Project Management and Research – Conceptualized, managed, and initiated project development. Performance Management - 10 years of operational experience in Sales, Marketing, Customer Service. Management & Training – 5 years Experience in people management and training development. 5 years of solid experience in Audio Engineering, Multi-Media Production and Content Creation including Live, Pre, & Post Audio & Visual editing, Mixing, Mastering, and Presentation. Skilled in Multi-Media tools and software - Final Cut Pro, Ableton Live, Pro Tools, Sony Vegas, Gimp, Canva, Office 365, and Wordpress (i.e. Genesis framework). SEO/SMO/SEM/SMM – 2 years of hands-on experience in executing SEO marketing action plans including content writing and outreach campaigns/projects. Executed various social media initiatives aimed at driving sales and improving client relationships.
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