Are you in search of a professional, dependable, efficient, and tech-savvy virtual assistant? Stop wasting your time searching, you've found me!4+ years of being a RELIABLE and PRO Virtual assistant Unicorn, EverE-Commerce WizOrganized BookkeeperHere's how I will improve your business:I AM YOUR E-COMMERCE WIZARD, CERTIFIED PROFITABLE -From profitable product research to product title optimization to product listing and to order processing and fulfillment. I can seamlessly build your business presence through exceptional customer service, organized inventory, and top-notch virtual assistant service. Below are the processes and services I can run for you: Profitable Product research title optimizationProduct listing in any dropshipping platformOrder ProcessingOrder FulfillmentProduct InventoryProduct stock and price updateExceptional Customer ServiceDeleting and Renewing listingsAccount health check drop me a message and let’s discuss more on the things you want to add to your business. But here is moreCUSTOMER SERVICE AND TECHNICAL SERVICE PRO C2 LEVEL-My C2 level in both oral and written gave birth to my customer service. Tactical empathy is essential for customer retention, and customer issue resolution, thus retaining their loyalty. Let me share my mirroring and labeling technique with the team and together let’s aim to optimize valued and new customers. Let’s take action with my proficiency here:Inbound and Outbound Customer ServiceInside SalesTelemarketingLead managementEmail and ChatQUICKBOOK-ZERO BOOKKEEPER-CERTIFIED-Certified Bookkeeper with four years of handling Accounting in high school and has enhanced more with four years in college. I have worked with several local start-up businesses to organize their transactions over busy schedules. I help them rely on organized transaction records rather than keeping notebooks or receipts. Now I have helped various businesses in the US, the UK, and AU from small and medium enterprises to dropshipping and E-commerce using QuickBooks and Zero. That sounds great, here are the competencies: Setting up a Chart of Accounts. Setting up Vendors / Suppliers. Maintain Accounts Receivables. Maintain Accounts Payable. Classifications of Transactions General Accounting Bank Reconciliations & Credit Cards Reconciliations.With knowledge of Payroll Journals, Payroll forms, and reports. Preparing clean Financials (Balance Sheet and Income Statement) Specialist in Microsoft Excel and Word Accounting for finance leases and loans, tracking down principal and interest appropriately.SOCIAL MEDIA MANAGEMENT AND MARKETING is undoubtedly the most profitable marketing strategy today. As I manage my social media account, my passion for creating and telling stories has become more engaging and I have managed traffic. People are engaging, exchanging opinions, and ideas, and even desire to purchase. I am a certified Branding Strategist who prides my identity as approachable, neat, engaging, and formal. I have been working with Real Estate, helping with their social media presence. I bring the best in brand and logo design. Let’s make your visibility and position your BRANDFacebook Page ManagementFacebook Account ----------- ----------- ManagementGraphic Designing through CanvaScheduling postMarketing PlanOrganic EngagementSocial Media BrandingBrand StrategySOCIAL AND COMMUNITY MODERATION“It’s not just engaging or moderation is not a one-time event, it’s ongoing”. All throughout my customer service career, I’ve equipped my mind and heart with the mission of becoming “PEOPLE PERSON. My intrapersonal skills and tactical empathy have made me excel in connecting with people. Let’s keep moderating in these areas and platforms Account and Facebook ----------------------Gaming platforms. If you’re sold and think we are a good fit? Never DelayDrop a personalized message and let me know when would be the best time for a Discovery Call. Talk Soon, Ronna
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