Hi I’m Lia!
I am a highly experienced Customer Support and Client Support Specialist with over 10 years of experience. I have a strong background in handling customer inquiries, email management, data entry and administrative support.
I specialize in helping small businesses manage customer communication, resolve issues efficiently, and maintain accurate data and processes. I am detail-oriented, reliable, and comfortable working in fast-paced environments.
SERVICE I OFFER:<8efe80624d780eba0c6493ec45140364>Email and inbox management
Calendar scheduling
Data entry
File organization
Payroll support
Report documentation
Voice and non-voice customer service
Zendesk ticket management and support
Social Media Management
Content Creation
Canva content posting
Instagram/Facebook scheduling
TOOLS I USE:
Tools & Software:
Microsoft Excel, Word, PowerPoint, Google Workspace (Docs, Sheets, Gmail, Drive), Zendesk, Microsoft Teams, Zoom, Google Meet, Canva, ChatGPT, HubSpot, CRM & Ticketing Systems, Payroll Systems, Fraud Monitoring & Account Verification Tools.
MESSAGE ME! LET'S WORK TOGETHER!
Verified
