A detail-oriented CRM Specialist with strong administrative support experience, responsible for managing and maintaining CRM systems such as Salesforce, HubSpot, Zoho CRM, and Microsoft Dynamics. Experienced in ensuring data accuracy, organizing customer records, leads, and sales pipelines, and generating reports to support sales and marketing teams. Skilled in supporting CRM users, handling administrative tasks including scheduling, documentation, and internal coordination, and managing customer communications and follow-ups. Adept at improving workflows, maintaining system integrity, and contributing to efficient operations and positive customer experiences.
