With 8 years of experience in customer service, medical scheduling, and Medical/ healthcare virtual assistance, I am dedicated to providing efficient, compassionate, and quality support to clients and patients. I have experience in appointment scheduling, inbound and outbound communication, administrative support, and customer relationship management. I am organized, detail-oriented, adaptable, multitasker and committed to delivering excellent service while contributing to the success and growth of the organization.
Coordinating schedules efficiently
Managing high-volume communications
Handling urgent and time-sensitive situations
Supporting field staff and customers
Maintaining detailed records and calendars
Working remotely with professionalism
Microsoft office
Google Suite
Computer Literate
Provide Excellent Customer Service
Time Management
Teamwork
Positive attitude
Work Ethic