I have over nine years of extensive experience in the customer service industry with various companies in the Philippines, handling US and New Zealand accounts. This includes both office-based and remote work.
I have managed customer service, technical support, and sales, as well as order processing for a New Zealand account, assisting customers with their requests and concerns via email and phone.
I am proficient with CRM, Salesforce, Opus, Outlook, Excel, and Netsuite tools. I enjoy taking notes and always keep a notebook and sticky notes handy for easy reference.
Verified
