Detail-oriented and customer-focused professional with experience in customer service, administrative support, and order management. Skilled in handling customer inquiries through email and social media, providing clear and timely assistance on product details, order status, and shipment tracking.
Proficient in navigating eCommerce platforms such as Shopify, Recharge, and eStore systems. Experienced in processing orders and creating return labels, with working knowledge of ShipStation for order lookup and basic navigation.
Strong organizational and multitasking skills, with a commitment to delivering excellent customer support and ensuring a smooth customer experience.
