As a dedicated Healthcare Virtual Assistant with over 2 years of experience supporting U.S. healthcare providers, I help medical practices streamline their administrative and revenue cycle operations so they can focus more on patient care. My expertise includes medical billing, insurance verification, prior authorizations, referrals, claims management, payment posting, patient account management, and customer support.
How I Can Help You:
• Verify patient insurance eligibility and benefits accurately and efficiently.
• Process prior authorizations and referrals to minimize delays in patient care.
• Submit, track, and follow up on insurance claims to improve reimbursement rates.
• Post payments, reconcile accounts, and assist with accounts receivable management.
• Handle patient billing inquiries, payment arrangements, and account updates professionally.
• Communicate with insurance companies, patients, and provider offices to resolve issues promptly.
• Maintain accurate patient records and documentation within EHR and practice management systems.
• Support HIPAA-compliant workflows while ensuring confidentiality and data security.
• Reduce administrative workload and help improve overall office efficiency.
I am detail-oriented, organized, and committed to delivering accurate, reliable support. My goal is to help your practice maintain smooth daily operations, improve revenue cycle performance, and provide a positive experience for both patients and healthcare staff. You can count on me to be a dependable tea-----------mber who takes initiative, communicates effectively, and consistently delivers quality results.
Technical Skills
• EHR/EMR: CGM Aprima, Modmed, NextGen, eCW
• HIPAA Certified
• Microsoft Office: Word, PowerPoint, and Excel
• Google Workspace: Calendar, Sheets, Docs, Drive
• Kno2
• Ring Central, 3CX
• Mconsent
• Canva
• Facebook Meta Business Suite
• Capcut
• Content Design
Professional Skills
• Medical Billing
• Insurance Verification
• Prior Authorization
• Claims Management
• Payment Posting
• Inbound Outbound Calls
• Email Management
• Patient Support
