With over 5 years of experience in Customer Service, Sales, Social Media Management, and Marketing Virtual Assistance, I help businesses improve customer experience, manage social media platforms, and support daily operations efficiently. I specialize in social media management, content planning, community management, customer support, data entry, and marketing assistance across platforms including TikTok, Instagram, Facebook, Pinterest, and YouTube.
I have experience handling email, chat, and social media support, managing Amazon listings and customer cases, creating content calendars, conducting SEO and competitor research, and producing social media analytics reports. I am also proficient in tools such as Canva, CapCut, ClickUp, -----------, SharePoint, Shopify, Zendesk, Gorgias, SEMrush, Google Workspace, and Meta Business Suite.
Previously, I worked as a Marketing Assistant VA and Customer Service VA for international brands, where I supported content creation, campaign coordination, customer engagement, and administrative operations. I am detail-oriented, organized, adaptable, and committed to helping businesses grow through reliable support and effective digital marketing assistance.