PROFILE OVERVIEW
• Real Estate Administrative & Billing Specialist with 8+ years of experience
• Expertise in Accounts Receivable (A/R), Billing, Collections, and Revenue Cycle Management
• Proven track record of reducing past-due accounts by 50% and improving cash flow
• Experienced in Real Estate Title Processing, Contract Preparation, and Transaction Coordination
• Managed 50+ real estate transactions monthly with improved on-time submissions
• Increased efficiency by reducing processing time by 20% per transaction
• Skilled in CRM systems (Salesforce), SAP, and database management
• Strong experience in client communication, collections, and dispute resolution
• Handled high-volume emails, calls, and administrative workflows in fast-paced environments
• Proficient in Microsoft Office, Google Workspace, Asana, and ClickUp
• Detail-oriented, organized, and reliable in remote work settings
• Committed to delivering accurate, timely, and high-quality support
Results-driven Billing, Collections, and Administrative Professional with 8+ years of experience in accounts receivable/payable, revenue cycle management, and customer service operations. Proven track record of recovering millions in overdue payments, reducing past-due accounts by 50%, and maintaining high customer satisfaction. Experienced in high-volume account management, CRM documentation, and client communication using Salesforce and SAP.
Demonstrated leadership as a Team Lead, supervising staff and managing 50+ monthly transactions in real estate title processing while improving on-time submissions by 50% and reducing processing time by 20%. Skilled in process improvement, workflow automation, and cross-functional coordination to enhance operational efficiency and compliance.
Additional experience in lead generation and client engagement, generating 30+ qualified leads weekly and improving response times by 40%. Proficient in Microsoft Office, Google Workspace, ClickUp, Asana and CRM systems like Salesforce. Known for strong analytical, problem-solving, and organizational skills in fast-paced environments.
Send me a message—let’s discuss how I can support your real estate operations and help your business grow.
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