Detail-oriented and highly adaptable healthcare professional with over 5 years as a licensed pharmacist and 2 years of experience as a Medical Virtual Assistant. Skilled in prior authorization, patient coordination, and EHR/EMR systems and trained in medical billing. Known for problem-solving abilities, meticulous attention to detail, and excellent communication skills in fast-paced medical environments.
Medical Billing & Insurance: Prior authorization, eligibility verification, claims processing, denials managementPatient Coordination: Scheduling, provider-patient communication, insurance navigationAdministrative Support: Email & fax management, file organization, data entryEHR & EMR Systems: AthenaHealth, ECW, Practice Fusion, Prompt, DrChrono, OfficeAllyCRMs & Communication Tools: Monday, Retool, MS Teams, Slack, RingCentral, Google Voice
