IT Support Engineer/Technical Support/Virtual Assistant

I am an experienced IT Support Engineer with over 11 years in the field. I am an Microsoft Certified Professional (MCP) and ITIL certified.

I am multi-task oriented, enjoy a challenge, and continually stay abreast of the latest advancements in the IT -----------tail focused and result-oriented IT professional with extensive knowledge in troubleshooting IT-related issue and effective training -----------dicated, organized and self-directed team player, capable of identifying potential problems and providing recommendations for resolution.

I will bring strong troubleshooting ability. I thoroughly enjoy helping people solve technical problems.

Technical Expertise:
- Office 365
- Active Directory
- Windows Operating System
- WordPress
- Adobe Photoshop
- Windows Servers
- Microsoft Office 2007, 2010, 2013 and 2016
- Google Suite
- VPN
- Basic HTML, CSS
- Computer Hardware
- Exchange Server
- Mobile Devices
- Research
- Virtual Assistant
- VMware
- Citrix