I have over six years of experience as a freelancer supporting businesses in digital marketing, eCommerce Customer Support, and sales support. I specialize in lead generation and appointment setting, with hands-on experience as a BDC agent handling inbound and outbound leads, qualifying prospects, and converting them into confirmed appointments.
I also have eCommerce experience using Shopify, Zendesk, and Amazon Seller Central—assisting customers with orders, billing, and tracking while ensuring a smooth customer experience.
Services I offer:
-Lead Generation & Appointment Setting
-eCommerce Management (Shopify, Amazon, Zendesk)
-Customer Support (Email, Chat, Calls)
-Social Media Management & Content Creation
-Administrative Tasks & CRM Management
I help businesses grow by generating leads, setting appointments, and maintaining strong customer relationships.
