Hi, I'm Erica. I support roofing businesses by helping ensure estimates are accurate, the scope is clear, and projects are ready to move smoothly from approval to production.
I bring 7+ years of combined experience in roofing operations support, customer service, and remote administrative work for U.S.-based companies. Over the past 3 years, I've worked closely with roofing teams as an Estimator Support and Roof Sketcher, focusing on accuracy, documentation, and clean handoffs between teams.
What I support in roofing workflows:
- Creating accurate roof sketches using aerial imagery (RoofSnap, Roofr, Nearmap, Google Earth)
- Reviewing and supporting manual estimate adjustments (materials, add-ons, fascia, partials, upgrades)
- Identifying missing details and clarifying the scope before estimates move forward
- Supporting routing and handoff between techs, estimators, and production teams
- Ensuring documentation is complete, organized, and production-ready
My role is not to manage projects or set final pricing, it's to support estimating accuracy, prevent scope gaps, and reduce rework before projects reach production.
Strengths I bring to teams:
- Roofing estimating support (residential & commercial)
- Quality assurance and documentation review
- Clear internal communication with reps and project teams
- Strong customer service background (phone, chat, email, U.S. clients)
- Proactive, detail-oriented support without micromanagement
If you're looking for reliable roofing project support focused on accuracy, clarity, and workflow efficiency,
I'd be happy to connect and learn more about your process.
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