Medical Virtual Assistant | HIPAA Certified | Medical Biller & Virtual Assistant
Patient Care Coordinator / Medical VA
With 8+ years of supporting healthcare providers, clinics, and medical businesses in delivering efficient, patient-centered administrative and billing support. I specialize in streamlining administrative tasks, improving revenue cycle processes, and ensuring smooth communication between patients, providers, and insurers while you deliver exceptional patient care.
What I Can Do to Help Your Practice:
Medical billing and medical coding
Claim Posting & Billing
General administrative support
Patient appointment scheduling
New patient intake / patient referral
Insurance Verification (benefits & eligibility)
Prior Authorization support
Insurance claims submission & follow-up
Claims denial management
Patient portal support
Patient records verification
Policy and coverage education
Medical reception duties
Medical record management
Calendar management
Telehealth support
Patient care coordination
Patient communication (email, SMS, chat, phone)
Post payments, EOBs, ERAs, and adjustments
End-to-end billing support
Verify patient insurance benefits
Process and manage referrals
Medical chart management
Track unpaid claims and follow up on denials
Schedule and coordinate patient appointments
Manage credentialing & enrollment
Generate RCM reports
Maintain accurate EMR records
Fax & email management
Prescription & medication refills
Manage and process inbound and outbound medical records
HIPAA compliance for patient confidentiality and data security
Why choose me?
8+ years proven experience working as a Medical VA
Proven experience in U.S. medical billing
Proficient with CRM systems, EMR/EHR software
Experience with full revenue cycle management
With deep understanding of patient care and care coordination
I'm empathetic, en-----------s learning new skills, and can work independently
Excellent English skills (written and spoken)
Able to work different time zones AU/NZ, US, Canada and UK
With reliable internet connection, working computer, quiet workspace
Experience in the healthcare industry & with medical terminology
Strong knowledge of the US healthcare system and its intricacies
Tools Proficiency:
GHL, -----------, Intuit QuickBooks, SMB Medical Billing, Payground, Cigna, HealthFirst, National Government, EHR/EMR such as DrChrono, NextGen, AthenaHealth, Brightree, Practice Fusion, Tebra, GMed, EmblemHealth, NanHealth, NaviNet, Blue Cross Blue Shield, Magnacare, Carelon, Availity, Cover-----------ds, eClinicalWirks, Ability, Optum, Nextiva, Podiatry Content Connection, Ability, Humana, Fidelis Care, communication tools like RingCentral, Zoom, Slack, Avaya, MS Teams, -----------, Whatsapp, Elevate, and more
Invite me for an interview
You're looking for a Medical VA who can reduce your workload, improve your billing accuracy, and keep your patients supported and satisfied -- That's me. Let's chat soon.
Medical Billing, Revenue Cycle Management, Virtual Assistant, Medical Services, Medical Insurance, Prior Authorization, Credentialing, English Proficiency, Outbound Calls, HIPAA Compliance, Accounts Receivable, Healthcare, Medical Knowledge, Operation Management, Office and Administration, Google Workspace, Claims Processing, Communication, Dental Insurance, Patient Care, Customer Relationship Management, Project Management, Customer Service, Attention to Detail, Google Sheets, Medical Coding, Administrative Management, Technical Support, Tech-Savvy, Executive Assistance, Virtual Assistant
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