Hi! I’m Mark — an Operations & Tech Virtual Assistant with 7+ years of experience supporting admin tasks, data operations, quality assurance, and technical/customer support.
I help businesses stay organized, accurate, and efficient by handling administrative support and documentation, data entry, validation and QA checking, Google Sheets tracking and reporting, customer and technical support, process workflows and SOP creation, basic WordPress website setup and content updates, and simple web systems and internal dashboards (entry-level).
I’ve worked with global companies in fast-paced environments where attention to detail, consistency, and clear communication are essential.
Recently, I’ve also started building small web-based tools such as a Leave Management System and productivity apps using JavaScript, Node.js, and MySQL — giving me a better understanding of how systems support real operations.
Tools and skills include Google Sheets, process documentation, data validation and QA, technical troubleshooting, WordPress (basic), HTML, CSS, JavaScript, Node.js (basic), MySQL (basic), and Git/GitHub.
I’m reliable, adaptable, and quick to learn new tools. I’m open to VA roles, operations support, data/QA work, or junior technical opportunities.
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Let’s work together.