Hi, I'm Mark, a dedicated Virtual Assistant with 5 years of experience providing customer support to US-based clients through live chat and email.
I recently completed Freight Virtual Assistant training, where I gained knowledge in freight and logistics operations, including load tracking, carrier communication, shipment monitoring, freight documentation, LTL and FTL shipments, and dispatch support.
My customer service background has strengthened my communication, problem-solving, attention to detail, and organizational skills. I am comfortable managing multiple tasks, handling customer inquiries, updating shipment information, and supporting logistics teams in a fast-paced environment.
Skills:
Freight & Logistics Support
Load Tracking & Shipment Monitoring
Carrier Communication
Dispatch Support
Customer Service<8efe80624d780eba0c6493ec45140364>Email & Chat Support
Data Entry
Microsoft Office & Google Workspace
Documentation & Record Management
I am eager to continue learning and contribute to a freight, logistics, or transportation team by providing reliable and efficient support. I take pride in being dependable, detail-oriented, and committed to delivering quality work.
Verified
