Detail-oriented and reliable professional with experience in customer service, technical support, and operations coordination. Proven ability to handle high-volume calls, respond to client inquiries via phone and email, and provide timely and accurate resolutions. Experienced in monitoring systems, data encoding, and maintaining precise records in fast-paced and high-responsibility environments. Demonstrates strong communication, organizational, and multitasking skills, with the ability to coordinate with clients, internal teams, and external agencies. Committed to delivering efficient administrative support while ensuring accuracy, confidentiality, and excellent customer service.