Resourceful professional with extensive BPO experience in leadership, customer support, and
technical services. Skilled in managing teams, handling escalations, and delivering high-quality
client support across multiple channels (voice, chat, and email). Adept at task management,
reporting, and problem-solving, with strong communication and organizational skills that translate
seamlessly into virtual assistant responsibilities. Known for adaptability, independence, and the
ability to thrive in fast-paced environments while ensuring accuracy and efficiency.
