I’m a Certified Medical Virtual Assistant with 10+ years of healthcare operations experience supporting US-based providers with administrative, billing, and patient-facing tasks. My background includes extensive work in insurance verification, medical records handling, appointment scheduling, and HIPAA-compliant documentation, giving me the ability to help clinics run smoother and reduce administrative workload.
I specialize in EHR/EMR management, patient intake, chart updates, benefits verification, prior authorization support, and handling provider–patient communication with accuracy and professionalism. With a solid foundation in ICD-10, CPT coding, and claims workflows, I ensure every task is processed correctly the first time, helping providers prevent delays and reduce burnout.
I’m skilled in tools commonly used in remote medical practices, including Google Workspace, Microsoft Office, EMR/EHR platforms (OpenEHR), Zoom for Healthcare, Slack, and other clinical documentation systems. I strictly follow HIPAA compliance, secure data handling, and proper communication protocols to protect patient information at all times.
Before becoming a Medical VA, I spent 13+ years in the Healthcare BPO industry as a Supervisor, managing teams handling benefits, claims, billing, and patient services. This gives me the ability to understand complex healthcare workflows quickly and deliver work that meets US medical standards.
If you’re looking for a reliable, detail-oriented Medical VA who can help streamline your workflows, reduce admin time, and support your practice with professionalism — I’d love to help. Send me a message and let’s talk about how I can support your clinic.
Thank you,
Merlinda<8efe80624d780eba0c6493ec45140364>email: -----------
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