Experienced back-office professional with proven expertise in e-commerce operations, content moderation, and non-voice customer support for international clients, including U.S.-based accounts. Known for delivering accurate, reliable, and process-driven results in high-volume environments.
Proficient in managing e-commerce operations, including order processing, refunds, replacements, memberships, and account inquiries, while maintaining clear documentation and workflow efficiency. Skilled in reviewing user-generated content, performing high-volume image annotation, and data labeling for AI training to ensure compliance and system accuracy.
Adaptable and capable of handling multiple back-office functions independently. Proficient in MS Word, Excel, PowerPoint, and Google Workspace for reporting, tracking, and workflow management. Committed to continuous learning, maintaining accuracy, and contributing consistently to operational goals. Seeking a part-time remote back-office or non-voice role with international clients where operational efficiency, accuracy, and reliable support are highly valued.
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