More than 11 years of experience in various fields in the call center industry such as customer service, level 2 technical support, reservation specialist, telemarketer, sales support, billing support. Proficient in calendar/email/chat/email/phone support, data entry, online research, travel management/arrangement and sales support with an Associate degree in Computer Programming. Knowledgeable with Microsoft Outlook, Microsoft Word, Microsoft Excel, One Drive, Google Docs, Google Sheets, Gmail, Google Hangouts, Google Flights, Google Slides, Google Forms, Google Drive, Slack, Skype, etc.
