Hi, I'm Pao — a Senior Manual QA Engineer with 10+ years of hands-on experience in manual testing, test case creation, RTM, regression testing, API testing (Postman), cross-browser and mobile compatibility testing, and technical documentation.
I'm currently with a healthcare technology company and looking for part-time remote QA work during evenings (15–25 hours/week). I don't just find bugs — I understand why they matter to the people using the product, which comes from my early background in digital operations and content before moving into QA.
Recent wins:
• 98% defect resolution rate maintained before every release
• Improved test coverage by 35% through structured test cases and RTM
• Reduced bug recurrence by 40% through root cause analysis
• Cut onboarding time by 30% with clear user manuals and flowcharts
• Led testing for web, mobile, and gaming projects while mentoring junior engineers
Tools I use daily: Jira, Trello, Postman, MySQL, Google Sheets, WordPress.
I'm reliable, detail-oriented, and available immediately for manual testing, test documentation, or QA support projects. Happy to do a quick test task to show you my work.