I’m a customer service professional with over 4 years of experience handling diverse client needs in both retail and telecommunications. From assisting customers with everyday purchases to supporting users technical inquiries, I’ve built a strong background in resolving issues quickly, providing accurate information, and making every interaction as smooth as possible. More recently, I worked in collections with , where I focused on understanding customers’ situations and negotiating payment terms that worked for them while still meeting company targets. I pride myself on being approachable, adaptable, and committed to making sure customers feel heard and supported.
