Administrative and Order Management Specialist with 18 years of progressive experience in CRM administration, sales support, and high-volume order processing within a global organization. Promoted multiple times to Lead Specialist based on performance, leadership, and operational excellence. Expertise in RMA management, purchase order validation, cross-functional coordination, SOP creation, and quality control. Recognized for accuracy, reliability, and improving workflow efficiency in fast-paced environments. Seeking a remote role in order management, sales operations, or administrative support.
