Technical Support - Takes Inbound/Outbound Calls using AVAYA softphone to assist customers with their Residential/Business Class Internet Connection.
Customer Service Representative - Assist customers in taking orders over the phone and providing troubleshooting steps in regards to their concerned item bought.
Executive Assistant - Virtually supports the Managing Director/CEO of the company in his day-to-day business life, such as inbox and calendar management, liaises on-the-ground challenges and unlocked achievements, and oversees team performance in collaboration with the relevant head of the department, etc.
