A highly motivated Virtual Operations and Hospitality Professional with over 10 years of experience in customer service, operations management, and team coordination. Skilled at enhancing guest satisfaction and streamlining operations across the hotel, short-term rental, and cleaning industries.
Tools & Platforms: Microsoft Office, Google Workspace, Notion, ClickUp, Trello, Breezeway, Slack, Online Travel Agency (OTA) platforms, Dialpad, Aircall, Freshdesk, Opera, PMS tools, CRM software, SmartThings, Minut
