I’m an experienced Customer Support & Virtual Assistant with 5+ years of experience helping e-commerce and online businesses. I specialize in providing fast, friendly, and accurate support through email, chat, and phone.
I’m highly organized, detail-oriented, and comfortable working independently or in a remote team.
Here’s what I can do for you:
- Respond to customer inquiries quickly and professionally
- Process orders, handle refunds, and resolve issues
- Manage CRM systems (Gorgias, Helpscout, Intercom, Reamaze, Salesforce)
- Assist with e-commerce operations (Shopify, Etsy)
- Perform general administrative tasks to support smooth business operations
- Communicate clearly with clients, suppliers, and tea-----------mbers
