° Receive all phone calls from the clients and transfer it if necessary° Monitoring Phone Calls, E-mails and Viber of client inquiries and orders° Log and file incoming inquiries and placed orders° Encoding of received orders from clients° Processing of received orders from clients ° Making sure to meet the deadlines of schedules° Maintain and update the files° Can work simultaneously without being monitored° Can work multi tasking° Familiar with using MS OFFICE SOFTWARE