Reliable and detail-oriented remote professional with strong experience in property management, operations, administrative support, and team coordination, specializing in short-term and mid-term rental operations. I have a proven ability to work under pressure, manage multiple priorities, and meet deadlines in fast-paced environments while maintaining accuracy and professionalism. My experience includes handling guest communications, owner updates, vendor coordination, and collaborating with cross-functional teams across different time zones, as well as guiding tea-----------mbers, providing support, and helping maintain alignment on processes and priorities.
I am experienced in process improvement, SOP creation, and workflow optimization, helping streamline operations, improve response times, and ensure consistency. As a proactive leader and problem-solver, I adapt quickly to new systems, tools, and changing priorities, take ownership of tasks, and work effectively both independently and as part of a remote team, contributing to a positive and accountable work culture.
Tools & Platforms:Property Management & Booking Platforms: Airbnb, VRBO, Hostaway / Hospitable, Turno, HostBuddyTask & Project Management: -----------, Google Sheets, HubSpotGoogle Workspace: Gmail, Google Drive, Google Docs, Google CalendarMicrosoft Office: Word, Excel, PowerPointCommunication & Collaboration Tools: Slack, WhatsApp, Microsoft TeamsCloud Storage: OneDrive