Order Management professional with 11+ years of progressive experience leading end-to-end Order-to-Cash (O2C) operations, customer onboarding, sales support, billing, fulfillment, and customer success initiatives. Proven ability to optimize operational processes, manage escalations, drive SLA compliance, and lead high-performing teams in fast-paced global environments. Demonstrated success collaborating with Sales, Finance, Customer Success, and Operations teams to improve order accuracy, streamline workflows, and enhance customer experience. Recognized
for strong leadership, analytical problem-solving, process improvement, and stakeholder management skills