I'm a Product Support Engineer. I have been tasked to do the following tasks; Handling Technical Calls and Emails, use of Phone / Virtual Calls, Email, CRM and Escalation Tools (Zendesk, JIRA, Tea-----------etings and Zoom), Submitting apps to Google Play and App Store, Data Entry, Product Research, and anything related to Customer/ Technical/ Email support.
I am also a Virtual Assistant. I can do Administrative tasks like Internet research, generating and organizing leads and have excellent English language comprehension.
I can also do a ?basic task like; Data Entry with the use of Google Docs and Spreadsheets, MS Word and Excel and Google Calendar.
Additional skill is basic photos and videos editing with the use of Adobe Photoshop, MS Power Point and Windows Movie Maker.
Lastly, I have more than 5 years of experience in Customer, Technical and Email support. I am more than a consultant instead of a representative.
I am a team player, hardworking, fast learner, exciting to work with, passionate and eager to learn new things. I can communicate well in the English language and provide resolution to assure good service.
I can be very useful in your team since my main objective to my clients is to give an outstanding results, long term relationship, professionalism, and leave them 100% Satisfied with my work.
