Helping businesses improve cash flow through effective accounts receivable management, collections, and customer communication.
I am an Accounts Receivable and Collections Specialist with experience managing outstanding invoices, following up on overdue accounts, and maintaining positive customer relationships while ensuring timely payments.
My responsibilities have included conducting outbound collection calls, sending payment reminders via email, monitoring aging accounts, tracking invoice statuses, and coordinating with customers regarding payment schedules. I am skilled at communicating professionally with clients, resolving billing inquiries, and following up consistently to help reduce outstanding balances.
I have experience using QuickBooks and other business systems to manage customer accounts, review payment records, update account information, and support invoicing and collections processes. I am highly organized, detail-oriented, and comfortable handling a high volume of customer communications through both phone and email.
I take pride in being proactive, dependable, and results-driven. My goal is to help businesses maintain healthy cash flow by ensuring invoices are tracked, customers are engaged professionally, and payments are collected efficiently.