META ADS / AIRBNB-SHORT TERM RENTAL / 10 YEARS OF CUSTOMER SERVICE EXPERIENCE
With over 10 years of experience in customer service, I have developed strong communication, problem-solving, and client relationship skills. I’ve had the opportunity to work with global brands like Airbnb and Meta, where I provided top-notch support across multiple platforms. My background has strengthened my ability to adapt quickly, handle complex situations, and deliver exceptional customer satisfaction.
In addition to my BPO career, I also work as a part-time real estate agent, allowing me to further refine my sales and negotiation expertise. I take pride in my ability to connect with clients, understand their needs, and provide solutions that build trust and long-term partnerships. This experience has helped me balance professionalism with a personal touch in every interaction.
Throughout my career, I’ve handled various accounts in collections, sales, travel and hospitality, Meta ads, chat support, and customer service. My versatility and dedication to excellence make me confident in taking on new challenges in any industry. I’m passionate about delivering quality results, supporting business growth, and continuously improving my skills to stay ahead in today’s dynamic work environment.
