Total of 6 years working in BPO IndustryTotal of 5 years working in Logistics AccountHandled UPS- US Domestic shipments Time and Critical shipmentsHigh Volume shipmentsTrackingInterceptInvestigationDamageShipment quotationSupply orderOwnershipInbound, Outbound and E-mail
Tools:SalesforceIVP (Internal Visibility Product)ETT (Electronic Tracking and Tracing)TPX (Terminal Productivity Executive)Knowledged BaseC-TrackOutlookAvayaMicrosoft Excel and Word