BPO and admin professional with 6+ years of experience combining Construction Industry Bookkeeping (AP/AR) and Learning & Development (L&D). I manage specialized financial workflows and build structured training programs to scale remote operations efficiently.
Core Expertise
* Accounts Receivable (AR): Invoicing and collections using SBT Pro Series for a construction protective gear business.
* Accounts Payable (AP): Workflow management using QuickBooks Desktop and Point of Rental for a construction equipment rental business.
* Training & SOPs: 6+ years designing onboarding programs, troubleshooting guides, and compliance training (ADDIE framework).
Tech Stack
* Finance & Ops: QuickBooks Desktop, SBT Pro Series, Point of Rental.
* Productivity: Excel, Outlook, Teams, Adobe Acrobat, Canva.