Dedicated and detail-oriented Virtual Assistant with solid experience in e-commerce customer service, administrative support, and client communication. Skilled in managing customer inquiries, order processing, refunds, cancellations, and shipping concerns through platforms such as Shopify and Zoho Desk. Experienced in handling social media messages, email support, and maintaining positive customer relationships across multiple channels. Strong background in customer service from logistics and telecommunications industries, with proven ability to resolve concerns efficiently while maintaining professionalism and customer satisfaction. Highly organized, adaptable, and committed to providing reliable remote support in fast-paced environments.
Verified
