Over 5 years of experience supporting teams in virtual assistance, client success, digital marketing, and project coordination.
Proficient in Salesforce, Go High Level, Asana, Slack, and HelpScout to enhance operational efficiency and client management.
Proven ability to onboard clients effectively and maintain strong relationships through clear communication and consistent follow-up.
Experienced in managing CRM pipelines and automating reporting processes to improve accuracy and save time.
Skilled in coordinating cross-functional teams and managing schedules to ensure smooth collaboration and project delivery.
Background in multi-channel customer support, resolving issues promptly to boost client satisfaction and retention.
Committed to continuous improvement by optimizing workflows and leveraging technology to streamline operations.
Detail-oriented and organized, with a focus on maintaining high-quality client communications and supporting marketing initiatives.
Verified
