PROFESSIONAL SUMMARY
Dedicated HR and Operations Leader with over 11 years of experience in people management, talent selection, and employee relations. Proven track record of recruiting, training, and managing large teams while ensuring strict adherence to organizational policies and SOPs. Certified in Google People Management and Stakeholder Management, with specialized expertise in integrating AI tools to streamline administrative and recruitment workflows. Highly adept at conducting interviews, resolving complex personnel conflicts, driving Diversity, Equity, and Inclusion (DEI) initiatives, and maintaining high retention rates in structured, fast-paced environments.
CORE COMPETENCIES & SKILLS
HR & Recruitment: Talent Sourcing & Selection, Interviewing, Employee Onboarding & Training, Performance Management, Employee Relations, Succession Planning
Operations & Compliance: Policy Enforcement, Standard Operating Procedures (SOPs) Compliance, Conflict Resolution, Resource Management
Communication & Culture: Diversity, Equity, & Inclusion (DEI), Stakeholder Management, Cross-functional Collaboration, Accessible Communication
Technical Skills: Microsoft Office Suite, Google AI Professional, Prompt Engineering (for HR automation).