-Having a 2-year work experience as a VA in a Tech company in US. My task is more on handling clients builds, testing clients website, managing websites and data entry of clients events and submission of RSVP tickets.
-Been working in a BPO industry for 4 years as a Customer Service Associate where my task are as follows:
-Assisting customer concerns in relations to bill disputes, refunds and rewards of their plan availment.
-Supporting admin task such as email management, delivery follow up, and escalating call reports on customer complaints.
-Extra skills:
-Have some basic canva skills like graphics design, poster making, invitations and video editing. Knowledgeable in Slack, Trello and Google Workspace.