I have experience in both customer service and bookkeeping support.
I worked as an Amazon Customer Service Associate at Foundever, where I handled customer concerns, resolved issues efficiently, and maintained a high level of professionalism and empathy.
In addition, I work as a Freelance Bookkeeping Virtual Assistant, where I manage tasks such as transaction recording, bank reconciliation, invoicing, and financial reporting using QuickBooks and Excel. I’m detail-oriented, reliable, and organized, with strong communication skills and the ability to adapt quickly. I focus on accuracy, efficiency, and providing dependable support to help businesses run smoothly.