A versatile professional with experience across customer service, recruitment, journalism, virtual assistance, and program coordination. Skilled in providing exceptional support, whether in handling customer inquiries, coordinating recruitment processes in the healthcare sector, or managing workforce data and vendor communication using Fieldglass. Experienced in researching, writing, and editing impactful content for NGOs, as well as offering virtual assistance to small IT companies and the AI industry. Proficient in Microsoft 365 and adept at streamlining operations, ensuring compliance, and enhancing efficiency through strong communication and organizational skills.