E-commerce Operations Manager| Product Research & Listings
I have over 4 years of experience managing Walmart, Amazon, and eBay seller accounts. I handle the seller dashboards and make sure everything is running properly.
My work includes creating and updating product listings, improving product SEO, monitoring inventory, checking prices and repricing, and managing orders. I handle FBM and Seller Fulfilled orders, process returns and refunds, and respond to customer messages and emails.
I also fix listing or account issues when they come up. If the problem is outside my access, I submit cases and follow up with Seller Support until it gets resolved. I also check for listing suppressions, errors, and compliance issues to keep products active and accurate.
Graphic Design
I create and edit product images to make them look better and more clear for customers. I also help with banners, simple ads, and other images used on product pages.
Video Editing
I edit short videos for e commerce sellers for YouTube, TikTok, and Instagram. This includes tutorials, tips, product videos, and other helpful content. I keep the editing clean with text highlights and simple visuals so the videos are easy to understand.