I have an expertise in handling 2nd level of support of various applications within User Identity and Acces Management. I am currently a fulltime employee as IAM Admin
in a large scale company and has an ample of time which I know fits within your requirement.
Knowledgable/Experienced:
- ITIL v3 certified
- IAM(Identity and access mngmt.)
- Active Directory (on premise and Azure AD)
- Sailpoint IdentityNow
* Email to 0365,Security groups,distribution list,mailbox creation,termination,access privileges etc.
- Shared Drive Privileges
- Powershell Scripting
- Exchange Admin Center/O365
- Azure Admin AD
- AWS(for accounts creation)
- I----------- Management(oncall,handled P1/P2 tickets,escalated/urgent and SLA)
- Lotus Notes
- VPN
- Network Access
- Windows Unix/Putty
- ServiceNow( ticketing system)
- GUID & Avatier(Accounts creation)
- Microsoft Excel
- Basic Troubleshooting
- Basic Call Handling (w/ certification
