Experienced Helpdesk Technician | Certified Trainer | Licensed Professional Teacher
I am a dedicated and detail-oriented Helpdesk Technician with a strong passion for technology and a commitment to providing exceptional customer service. With more than 2 years of experience in IT support, I thrive in fast-paced environments where problem-solving and technical expertise are crucial. I take pride in my ability to diagnose and resolve a wide range of technical issues efficiently and effectively, ensuring minimal disruption to users and maintaining high levels of satisfaction.
I am a passionate and dedicated Licensed Professional Teacher with over two years of experience teaching high school and college students. My background in education has equipped me with a deep understanding of pedagogy, classroom management, and curriculum development. I am committed to fostering a positive and engaging learning environment where students can thrive academically and personally.
