I am a Medical Virtual Assistant with over 3 years of experience in patient services, medical scheduling, and healthcare support. My background includes working as a Patient Representative at Conifer HealthSolution, where I managed appointment scheduling, rescheduling, cancellations, and insurance verification while ensuring HIPAA compliance and patient confidentiality.
Previously, I worked at Concentrix as a Member Services Representative, supporting members with inquiries on benefits, billing, and coverage across multiple communication channels. These roles have strengthened my skills in EMR systems, patient communication, and high-volume call handling.
I am dedicated to providing accurate, efficient, and compassionate support that helps healthcare teams deliver quality patient care.
