Technical Writer | IT Documentation Specialist | Technical VA | Network Engineering Background

Hi! I’m Kristine — a Technical Writer and Technical VA with 9+ years of IT experience, specializing in creating clear and structured SOPs, runbooks, workflows, user guides, and knowledge base documentation.

I combine deep technical knowledge (from my background as a Senior Network Engineer) with strong writing and communication skills. I help teams stay organized by producing reliable documentation, supporting project tasks, managing workflow details, and improving processes.

What I can help you with:
? SOPs, runbooks, KB articles, manuals
? Process mapping, workflows, documentation cleanup
? Meeting minutes, admin tasks, reporting
? Project coordination support
? Research, writing, and editing
? Light technical support (network basics, troubleshooting)

Tools I use: Jira, Confluence, Asana, Trello, ServiceNow, Google Workspace, MS Office, Slack, Teams,

Available for part-time or full-time US night shift roles.
Let’s work together!